Privacy Policy

This Privacy Policy explains how Dexfy collects, uses, stores, and shares information when you visit the website, create an account, use the dashboard, configure DeFi trading workflows, contact support, or interact with Dexfy services.

Depending on how you use Dexfy, we may collect:

• Account information: email address, authentication identifiers, MFA status, OAuth provider information, profile details, and account settings.
• Wallet and blockchain information: wallet labels, wallet addresses, chain selections, balances, transaction hashes, token addresses, destination addresses, transfer requests, trade history, risk checks, monitoring history, and copy trading source wallet addresses.
• Wallet secrets: private keys or seed phrases you choose to import, or generated Dexfy wallet secrets. These are handled for automated trading and stored as encrypted signing secrets.
• Trading configuration: sniper settings, copy trading rules, gas settings, slippage settings, tax and liquidity thresholds, auto exits, re-entry rules, tracked wallets, and plan usage.
• Support and communication information: support tickets, contact form messages, email communication, notification preferences, and broadcast or product-update interactions.
• Referral and billing-related information: referral codes, referral click identifiers, plan limits, service fee data, and usage needed to calculate fees or referral share.
• Device, session, and security information: IP address, browser, operating system, device labels, session metadata, request headers, logs, rate-limit data, referral attribution context, error reports, and security events.

We use information to:

• Provide authentication, account access, dashboard features, wallet management, trading workflows, transfers, monitoring, notifications, referrals, and support.
• Run quote, preflight, risk-check, wallet, transfer, monitoring, and trade-command operations through Dexfy systems and engine APIs.
• Enforce plan limits, rate limits, security controls, fraud prevention, abuse prevention, and legal compliance.
• Send transactional emails, security messages, product updates, support responses, and service notices.
• Debug issues, monitor reliability, improve performance, understand product usage from first-party operational data, and develop new features.
• Protect Dexfy, users, and third parties from fraud, abuse, unauthorized access, and security incidents.

Dexfy is designed to protect wallet secrets through encryption for automated trading workflows. You should never send private keys, seed phrases, passwords, MFA codes, or recovery phrases through email, support tickets, chat, social media, or public channels. Dexfy may process a wallet secret when you create, import, reveal, export, remove, or use a Dexfy wallet for automation.

We do not sell personal information. We may share information with:

• Service providers that help operate Dexfy, such as Supabase for authentication/database services, Sentry for error monitoring, Resend for email, hosting providers, and infrastructure vendors.
• Blockchain networks, DEXs, RPC providers, wallet infrastructure, and other on-chain services as needed to request quotes, submit transactions, run checks, or display blockchain data.
• Professional advisers, auditors, insurers, or legal/compliance providers when reasonably necessary.
• Authorities, regulators, courts, or other parties when required by law, to protect rights and safety, or to investigate fraud, abuse, security incidents, or prohibited activity.
• Successors in connection with a merger, financing, acquisition, restructuring, or sale of assets.

Dexfy uses cookies and similar technologies for authentication, session management, security, MFA proof, saved app settings, and referral attribution. Dexfy does not use optional analytics or marketing cookies. For more detail, review the Cookie Policy.

Depending on your location, we process information to perform a contract with you, comply with legal obligations, protect legitimate interests, prevent fraud and abuse, protect security, or with your consent. You may have rights to access, correct, delete, restrict, object to, or export certain personal information, and to withdraw consent where processing is based on consent. To exercise rights, contact us using the email on this page.

We keep information for as long as needed to provide Dexfy, comply with legal obligations, resolve disputes, enforce agreements, maintain security, prevent fraud, support audits, and preserve records of trading workflows, risk checks, wallet activity, support interactions, and fee or referral activity. Retention periods vary by data type and legal or operational need.

We use technical and organizational safeguards such as encryption, access controls, authentication controls, logging, monitoring, and secret redaction. No system is perfectly secure. You are responsible for securing your account, devices, MFA factors, passwords, and any wallet secrets you reveal, export, or store outside Dexfy.

Dexfy and its service providers may process information in countries other than your own. Those countries may have different data protection laws. Where required, we use appropriate safeguards for international transfers.

Dexfy is not intended for children. You must be at least 18 years old to use Dexfy, and we do not knowingly collect personal information from children.

We may update this Privacy Policy to reflect changes in Dexfy, legal requirements, service providers, or data practices. Updated versions will be posted on this page with a new last modified date.